Privacy Policy for the "Dawaseek" Application and Website

Introduction

This Privacy Policy explains how the "Dawaseek" Application and website (hereinafter referred to as the "Application") collects, uses, stores, and protects your personal information when you use our services.

By using the Application, you consent to the practices described in this Policy. Please read it carefully.

1. Information We Collect

1.1 Personal Information You Provide

• Phone number (if provided for marketing or communication purposes)
• Email address (for notifications, support, or account communication if applicable)
• Any information you enter directly into the Application, including data via barcode scanning or search queries.

1.2 Automatically Collected Information

• Device information (type, operating system)
• Log data such as IP address, browser type, and usage patterns
• Cookies or similar tracking technologies to improve service performance.

2. How We Use Your Information

• To operate, maintain, and improve the Application and its features
• To communicate important updates, notifications, and marketing messages (only if consented)
• To comply with legal obligations
• To analyze usage and improve user experience
• To protect against fraud and abuse.

3. Sharing and Disclosure of Information

• We do not sell or rent your personal information to third parties.
• We may share information with trusted service providers who assist us in operating the Application, under strict confidentiality agreements.
• We may disclose information when required by law or to protect our rights.

4. Marketing Communications

If you provide your phone number or email, we may use it to send you marketing or informational messages in accordance with your consent.

You can withdraw your consent at any time through settings in the Application or by contacting us directly.

5. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

Upon request, you may ask us to delete your personal data, subject to applicable laws and business needs.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access and receive a copy of your data
• Right to correct inaccurate or incomplete data
• Right to delete your personal data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time.

To exercise any of these rights, please contact us at the contact details below.

7. Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

The Application is not intended for use by children under the age of 13 (or applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children under this age.

9. International Data Transfers

If you use the Application from outside Iraq, your information may be transferred to and processed in Iraq or other countries where our servers or service providers are located.

By using the Application, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

We will notify you of significant changes by posting the new Privacy Policy on the Application and, where appropriate, sending a notification.

Your continued use of the Application after changes constitutes your acceptance of the updated Policy.